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FAQ
The questions we get, answered plainly. If yours isn't here, hello@steadymile.shop is read by a person in Nova Scotia.
Last updated 5 October 2026.
Sizing
- How do I pick a size?
- Every apparel page has a Size guide button beside the size buttons. It shows the blank's own body-measurement chart from the supplier, in centimetres or inches, with how to measure. Tees run true to size; the Midweight Walk Hoodie runs small, so size up if you're between sizes or want room for a layer.
- Do you carry 2XL?
- Yes, on the Soft Walk Tee, Harbour Heavyweight, Trail Tri-Blend, Longsleeve, Crewneck, Hoodie and Wind Layer. 2XL costs $4 CAD more, shown on the size button. We don't list 3XL and up because the Canadian print facility doesn't stock most colours in those sizes.
- What sizes is the youth tee?
- Youth S to XL on the youth tee blank. It has its own chart under Size guide — check it against a tee that fits now rather than an age.
- Is the women's tee a different cut?
- Yes — the Women's Relaxed Walk Tee is a relaxed women's cut: roomier through the body and shoulder than a fitted tee. Black only for now, because that's the colour stocked in Canada.
Fabric and care
- What are the fabrics?
- Each product page lists the blank's real fabric and weight. Soft Walk Tee: 100% combed ring-spun cotton, 142 g/m². Harbour Heavyweight: 100% ring-spun cotton, 206.8 g/m², garment-dyed. Trail Tri-Blend: 50% poly / 25% cotton / 25% rayon, 115 g/m² — a lighter, softer blend that dries faster than a cotton tee. Hoodie: 100% cotton face on a 65/35 cotton-poly fleece. Crewneck: 50/50 cotton-poly. Wind Layer: 100% polyester micro-poplin.
- How do I wash it?
- Machine wash cold, inside out, with like colours; tumble low or hang. Don't iron the print. Toques hand wash and dry flat. Caps spot clean or gentle hand wash, reshape and air dry. The enamel mug is hand-wash only and must not go on a stove or in a microwave.
- Will the print crack?
- The Pathmark is printed with water-based inks on the tees, crew and hoodie, and embroidered on the caps, toques and wind layer. Water-based print softens with washing. If it cracks or peels within 90 days of normal wear and washing (cold wash, hang dry), we replace it — send a photo.
- Why does the Wind Layer have a Champion logo?
- The Packable Wind Layer is built on a Champion packable anorak. It comes with a small embroidered Champion 'C' logo on the left sleeve; our Pathmark is embroidered on the left chest. We say so on the product page so it isn't a surprise.
Shipping
- What does shipping cost?
- C$10 standard shipping below C$120; free shipping on orders of C$120 or more in Canada (merchandise subtotal before tax). Standard is tracked; express isn't offered yet. Shipping.
- How long does it take?
- Estimated delivery in Canada: 5–12 business days, including production. Remote and northern addresses can take longer.
- Will I pay duties?
- Fulfilment location can vary; we do not promise that every order ships domestically.
- What currency are prices in?
- All prices are in Canadian dollars (CAD), for delivery within Canada. We ship within Canada only.
Returns
- How do returns work?
- Made to order, so here's how returns work. Misprint, damage or wrong item: we replace or refund it, free, within 30 days. Wrong size: we'll swap it once within 30 days (you cover the return postage). 90-day print-wear replacement: if the Pathmark cracks or peels within 90 days of normal wear and washing, we replace it. We can't take back change-of-mind returns on printed items. Returns.
- Can I cancel?
- Yes, until it goes to the print floor — usually within one business day of ordering. Email hello@steadymile.shop with the order number and we cancel and refund in full.
Tax
- Is tax included?
- Prices exclude tax. GST/HST (or GST + PST/QST) is calculated at checkout for Canadian orders based on your province.
Where it's made
- Is it made in Canada?
- No, and we won't say it is. The blank garments come from suppliers outside Canada and printing them here doesn't change where they were made. What's true: Made to order by Printful for delivery within Canada. Canadian-owned, Nova Scotia-based.
- Why print-on-demand?
- Because a small brand guessing at sizes and colours ends up with boxes of dead stock, and dead stock ends up in landfill. Printing each piece after it's ordered means less waste, no warehouse, and the whole lineup can stay available in every size and colour we list. The trade is a few days of print time and no change-of-mind returns.