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Privacy
We collect what it takes to ship a parcel and answer an email. Nothing is sold, no ads follow you home, and the bag on this site lives on your own device.
Last updated 5 October 2026.
What we collect
- To fill an order: your name, shipping address, email, and what you bought. Stripe collects your payment details on its own secure page; we never see your card number.
- If you write to us: your email and whatever you tell us.
- If you sign up for first-drop news: your email address and, if you give it, your first name, kept in our email list (Resend) and used only for the occasional drop or peer-walk note. Unsubscribe with the link in any email.
- If you use the contact or share-your-mile form: what you type (name or initials, town if you add one, email, your note) is emailed to us through Resend. We only feature a shared mile with your first name, and only if you ticked the box. No files or photos are collected.
Who handles it
- Stripe (payments, receipts, tax calculation). Stripe's own privacy policy applies to the checkout page.
- Printful, which prints and ships every piece — using fulfilment locations that can vary — receives your name, address and order lines: enough to print and post it, nothing else.
- The carrier on the label gets your address for delivery.
- Resend delivers the contact and share-your-mile emails to us and holds the first-drop news list. Resend's own privacy policy applies to that delivery.
- We don't sell or rent personal information to anyone.
Cookies and this device
- Your bag and your province pick are stored in your browser's local storage, not on our servers. Clear your browser data and they're gone.
- The store itself sets no advertising or analytics cookies. The admin area uses one session cookie for the shopkeeper only.
How long we keep it
Order records are kept as long as Canadian tax and accounting rules require (generally six years), then deleted. Emails to support are kept while the conversation is open and for a reasonable time after.
Your choices
Ask us what we hold about you, correct it, or ask us to delete what we're not required to keep — email hello@steadymile.shop. Privacy requests go to Phil Asplin, operating as Steady Mile, Nova Scotia, Canada. We follow Canada's federal privacy law (PIPEDA) and Nova Scotia rules as they apply to a small retailer.